FAQ

Frequently Asked Questions

General

1. Is the treatment covered under insurance?

It depends on your health insurance provider, It may be possible to re-claim for a course of treatment but you should check in advance with your insurance company as soon as you plan to go for osteopathic treatment, in order to confirm the available level of cover and whether you will need to have a referral from your GP.   We will provide you all the necessary invoice and documents to handover to your health insurance provider for further steps

Most patients ‘self refer’ to an osteopath for treatment. Although referral by a GP is not necessary, patients are encouraged to keep both their GP and osteopath fully informed, so that their medical records are current and complete and the patient receives the best possible care from both healthcare practitioners.  

Osteopathy

1. How long are the osteopathic treatments?

Osteopathic treatments are 45 minutes to 1 hours

It’s best to wear comfortable clothes that you can move around easily in. Loose pants, shorts and shirt are best. Bring some clothes to change into if you need.

The number of sessions depends on the type and severity of the injury, we aim  to keep your appointments to a minimum.
Your osteopath will discuss your treatment plan with you during the consultation session and workout a treatment for you that accommodates your lifestyle and other commitments. 

Physiotherapy

1. Do I need a doctor's referral to see a physiotherapist?

 In some cases, a doctor’s referral may be required, while in others, you can book an appointment directly. In most of the cases you don’t need doctors referral 

The number of sessions varies depending on your condition, severity, and progress.

Absolutely yes. Physiotherapy can help with injury prevention, posture correction, and overall wellness.

Pre-surgical physiotherapy (prehab) improves surgical outcomes and reduces recovery time. It also minimizes post-operative pain.

Yes, physiotherapy can help children with developmental delays, injuries, or conditions such as cerebral palsy.

Beauty

1. How long will it take for me to see results after receiving beauty treatments at BOC?

The time it takes to notice results will depend on your adherence to the lifestyle changes recommended by the therapist after treatment, as well as the client’s metabolic rate.

Absolutely yes. All treatments are totally safe and non-invasive.

Exercise Physiology

1. How soon will I recover?

Recovery time of a client varies based on several factors such as the type and severity of your injury, the age, and the overall health. By understanding more about a client’s specific situation, BOC can provide a clearer estimate. With patience and dedication to the recovery plan, the client will see progress.

Successful weight loss requires the right mindset, along with dedication and discipline. At BOC, we’ll work with you to develop a personalized weight loss plan and guide you in reaching your goals effectively.

Building muscle and returning to your sport involves a combination of strength training, proper nutrition, and gradual re-engagement in physical activities. At BOC,  we offer a customized 6-12 week program designed to enhance your strength and help you achieve your fitness goals.

Recovery time can vary greatly depending on your injury’s specifics and your personal health factors. Minor injuries may heal in a few days to weeks, while more serious ones can take several weeks to months. We offer a personalized recovery plan tailored to your needs, helping you to recover efficiently with patience and commitment.

Absolutely! Our certified team is well-versed in nutrition management and is ready to create a personalized nutrition plan tailored to your needs.

BOC has highly qualified staff with over a decade of professional practical experience. Our team is equipped to support you in achieving your fitness goals. You can check our Google reviews to see the positive feedback from our clients.

Podiatry

1. What is the best type of footwear for walking?

The best footwear for walking provides good support, has cushioning, and fits well. Look for shoes with a sturdy sole, ample toe space, and arch support to keep your feet comfortable.

At BOC, we provide customized insoles tailored to each client after a thorough examination. These insoles offer extra arch support and help align your feet, which can improve foot function, reduce pain, and enhance your walking or running experience.

Ankle pain after a grade 1 strain may occur due to lingering inflammation or instability in the joint. Proper rehabilitation and strengthening exercises are crucial to support the ankle and alleviate pain during walking.

The best treatment for an ingrown toenail includes soaking the foot, using antibiotics if there’s an infection, and, in some cases, a minor surgical procedure to remove the offending part of the nail. Consulting a podiatrist at BOC for proper care is recommended.

Walking barefoot can be beneficial in safe environments, like at home or on soft surfaces such as grass or sand. However, avoid walking barefoot on hard or unsafe surfaces to prevent injury. Always consider your foot health and any existing conditions.